Quote of the Century: "The error log said it was a premature end of headers problem, which I think is the Unix equivalent of 'Not tonight I have a headache'." --Bunni
Most Importantly: Don't Panic!
Many people who are probably not nearly as smart as you have been able to set up these scripts. And you can too! Honest!
First: I have put a lot of time into writing down the answers to problems that other people have had over the years, and they're all in the FAQ - which you can access by clicking here. Skim it -- there's a lot there you might not need, but something might jump out at you.
** Psst! I'll tell you a secret.
Are you listening?
Okay, here goes: You can ask for help.
There's a discussion forum right here -- click here to check it out! Yes, you have to register (sorry, I had too many spam posts) but I will not be using or selling your address for anything other than notifying you about new private messages you receive or answers to your posts. AND! You can even turn these notifications off if you want. Yes!
There's a form you can use to ask me (Kristina) a question personally right here. It may take a day or two for me to get back to you, but I try really hard to answer all questions. NOTE: AOL and Yahoo do not like my email provider sometimes. If you don't get a response from me within a week, PLEASE register on the forum and leave me a private message. Your email may be blocking me!
Want to know another secret? I wasn't born knowing how to do this, and when I started out, I probably knew a lot less than you do now!
How do I set these up?
Every script comes with a lot of information about how to set it up. Now, there may be a certain amount of that information that doesn't quite make sense to you. That's okay! If you get to a point where you're really stuck, feel free to ask about what it means.
The GOOD news is, that you don't need to know as much as you might think. First of all, please click here and at least skim the FAQ. There are some questions there you can ask your web hosting provider about your site. These questions will give you information that will help you set these up. You should also consider clicking here to check out some classes and tutorials on HTML and CGI
What about bugs in the scripts?
If you find a bug, report it using the feedback form! That's how bugs get fixed. :-)
How do I get technical support?
Because these programs are provided free of charge, I do expect you to read all the instructions, and at least try to follow them. However, I will try to help you out if you really run into problems.
Sometimes things beyond your control can keep you from being able to set up a script.
If it takes more than an hour, email for help!
Each one of these scripts should take less than 15 - 20 minutes to set up depending on how in-depth you want to get with the design. If it takes more than an hour, it's time to email me and let me know what's going on -- lots of times, it's something I've seen before, or can figure out, and we can fix everything up and go on with our lives in just a few minutes.
Please be patient, take a few deep breaths, and drop me an email with HELP in large, friendly letters in the body of the message.
If you want to save yourself some trouble and hire someone else to install these, or write custom programs for you, try CGILance . It's a site where you can let programmers bid on your projects. Rates are generally reasonable as there are many students and programmers from overseas who can afford to work quite inexpensively. I've found that people looking for free software generally cannot or don't want to pay my hourly rate, which works out well, since I'm generally pretty swamped with work.
Get the Tools!
Note: Many of the script packages are in g-zipped tar files or zip files. You can get tools to cope with gzip and tar files, and Unix systems should already have gzip and tar. Winzip 7.0 for Windows and Stuffit (some newer version) for Mac will decompress tar.gz files. You can usually find these at TuCows.com.